Multiplex Beverage Webcast Schedule
***Note*** Schedules and Topics are subject to change or be canceled without notice. All times are listed as USA Eastern Time Zone (UTC -5). All Webcasts will be monitored and recorded. By logging into the audio you agree to be monitored or recorded and to comply with all applicable laws.
OFF SITE TRAINING - 2026 - Biloxi Mississippi
Blend-In-Cup (BIC) Training January 6th, 7th, and 8th
*All 3 days will be the same training, only need to take one class.
IN HOUSE TRAINING - 2025
CSD, BIC, and FreshBlender - November 18th-20th
IN HOUSE TRAINING - 2026
CSD, BIC, and FreshBlender - January 20-22nd
CSD, BIC, and FreshBlender - February 10-12th
CSD, BIC, and FreshBlender - March 10-12th
Blend-in-Cup (BIC) Training
Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting
Meeting ID: 265 027 213 483
Passcode: T8gksE
Download Teams | Join on the web
Or call in (audio only)
+1 786-749-6212,,372820436# United States, Miami
Phone Conference ID: 372 820 436#
Log on 15 minutes prior to beginning of webcast.
Can't make it to the LIVE webcast?
Watch the recording anytime:
When: December 17, 2020
Time: 9:00 am - 10:30 am EST
Join on your computer or mobile app
Click here to join the Microsoft Teams meeting
Or call in (audio only)
+1 786-749-6212
Phone Conference ID: 703 779 210#
Log on 15 minutes prior to beginning of webcast.
March
4th @ 9am
6th @ 1pm
25th @ 9am
27th @ 1pm
September
23rd @ 9am
April
8th @ 9am
10th @ 1pm
15th @ 9am
17th @ 1pm
October
28th @ 9am
30th @ 1pm
November
11th @ 9am
13th @ 1pm
FreshBlender Training
Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting
Meeting ID: 265 027 213 483
Passcode: T8gksE
Download Teams | Join on the web
Or call in (audio only)
+1 786-749-6212,,372820436# United States, Miami
Phone Conference ID: 372 820 436#
Log on 15 minutes prior to beginning of webcast.
Can't make it to the LIVE webcast?
Watch the recording anytime:
FreshBlender Installation & Commissioning
FreshBlender Troubleshooting
none scheduled
CSD Carbonated Soda Dispensers
BIC1102 BIC Troubleshooting
Join on your computer, mobile app or room device
Click here to join the meeting
Meeting ID: 265 027 213 483
Passcode: T8gksE
Download Teams | Join on the web
Or call in (audio only)
+1 786-749-6212,,372820436# United States, Miami
Phone Conference ID: 372 820 436#
Log on 15 minutes prior to beginning of webcast.
Multiplex University
Learn at your own pace with Multiplex University!
It is recommended to follow the information in order as listed.
-
BIC Promo (2 min)
-
Installation Webcast (45 min)
- Cleaning
- Load Product Bag (3 min)
- Flavor Activation (2 min)
-
Calibration (14 min)
-
Software 4.0.10 (7 min)
Troubleshooting
- Top 5 Solutions (20 min)
- Troubleshooting Webcast (58 min)
Preventative Maintenance
- Tune Up Preventative Maintenance (9 min)
Repair
- Ice Shaver Belt (6 min)
- Ice Shaver Blade (3 min)
- Ice Shaver Gasket (4 min)
- O-rings (2 min)
Tests
- FreshBlender Promo (2 min)
- Installation Overview (5 min)
- Uncrating (4 min)
- Registration (2 min)
- Installation Webcast (65 min)
- Cleaning
- Load Product Bag (3 min)
- Calibration Basics (2 min)
- Replace Product Pump (2 min)
- Drink Selection Missing (6 min)
- Out of Service Screen (5 min)
- Top 5 Solutions (28 min)
- Troubleshooting Webcast (56 min)
- Water Dripping
- Dispense Area (7 min)
- Refrigeration Cabinet (5 min)
- Overfilling or Underfilling Drinks (5 min)
- Low or No Ice (6 min)
- Calibration Troubleshooting (3 min)
Tests
- Chillers Models 44 & 50 Refrigeration (80 min)
- Chillers Models 44 & 50 Electric (60 min)
U.S. Factory Service Schools
Service School
The introductory school combines soda installation and service with blended ice.
Soda Systems: The introductory soda school is designed for a technician with very little or no beverage service experience. They will learn how to install and troubleshoot an average beverage system along with ice/beverage combination dispensers. This course will teach the technicians the primary beverage components, installation of Servend dispensers and Multiplex Soda Factory.
Blended ice: The introductory blended ice school is designed for a technician to become proficient on the Multiplex Blend in Cup (BIC) smoothie equipment. This class will also cover the Multiplex FreshBender equipment. The technician will learn to install, calibrate, maintain and service the BIC & FreshBlender equipment.
McDonald's Service School
The McDonald's school focuses on the McDonald's specific soda and blended ice equipment servicing. It is reserved for only McDonald's in house service technicians.
Factory Service School
Please contact Multiplex Beverage bevservice@welbilt.com for scheduled dates or questions.
Introductory Service SchoolJanuary 20-24, 2020 (Class Full)
Course Number #BEV3001
AdvancedService SchoolMarch 16-20, 2020 (Canceled)
Course Number #BEV3002
McDonald's Service SchoolFebruary 10-14, 2020 (Class Full)April 13-17, 2020 (Class Full)
Course Number #BEV3302
Register Today!
